How can we help?
Email us at support@statemark.ca. We usually reply within one to two business days.
Daily Day: common questions
How do I restore my purchase on a new device?
Open Daily Day › Settings › Restore Purchases, signed in with the same Apple Account you bought with.
Where is my data stored?
On your devices and in your own private iCloud. There's no Daily Day account, and we can't see your data.
My devices aren't syncing. What should I check?
Make sure each device is signed in to the same Apple Account, that iCloud is turned on for Daily Day in Settings › [your name] › iCloud, and that the device is online. Changes usually appear within a few seconds.
How do I share Daily Day with my family?
Buy the Family option. Everyone in your Apple Family Sharing group (up to 6 people) can then use it, each with their own private data.
What happens when the free trial ends?
If you don't buy, Daily Day becomes read-only: you can still open, view and export everything. Nothing is deleted.
How do I export or delete my data?
Settings › Your data › Export everything. To remove everything from your devices and iCloud, use Settings › Delete all data.
How do I ask for a refund?
Apple handles refunds for App Store purchases. Visit reportaproblem.apple.com and choose Daily Day.